FAQs
What types of products does ProMart Supplier offer?
ProMart Supplier offers cookware, kitchen tools, bakeware, tableware, cutlery, storage solutions, dining accessories, and small appliances designed to enhance your cooking and dining experiences.
What is the quality of the materials used in your products?
ProMart Supplier uses high-quality, durable materials to ensure long-lasting performance and reliability. Each product is carefully selected to meet rigorous standards for functionality, safety, and style.
What is your return policy?
ProMart Supplier offers a hassle-free return policy. If you're not completely satisfied with your purchase, you can return the item within 30 days of delivery for a refund or exchange. The product must be in its original condition and packaging. For more details, please review our full return policy on the website.
How long does shipping take?
Orders are typically processed within 1-2 business days. Once processed, please allow 3 to 5 business days for delivery within the USA. Delivery times may vary based on your specific location.
Do you offer international shipping?
Currently, ProMart Supplier only ships to addresses within the USA. We do not offer international shipping at this time.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email containing tracking details. This allows you to monitor your package's journey until it arrives at your designated address.
What should I do if my package is lost or damaged?
In the rare event that your package is lost or damaged during transit, please contact our customer support team at info@promartsupplier.com for assistance. We are committed to resolving such issues promptly.
How can I contact customer support?
Contact us:
Address: 4730 61st St, Woodside, NY 11377, United States
Email: info@promartsupplier.com
Phone: +17183143871
Office Hour: 9:00 am - 5:00 pm (Mon – Friday)